It is hard to generalize about what she is trying to get, but I think usually when I go to people with a problem - if I want solutions I ask for them. So if I do not come out with a request for solutions, then I just want them to listen - and maybe console me a bit.
I do have a question though. One of my ESFP friends likes to come to me with her problems and such, and sometimes I have advice, and sometimes I don't. But usually when I say something to her, she doesn't seem to listen (or maybe it's just that I don't quite understand what she's saying, so my advice isn't that relevant). Is she coming to me just because she needs someone to talk to, rather than looking for advice? Maybe she just needs to express herself and needs someone to listen?
I guess what I'm trying to ask is, how do I respond to her? I don't always know what she's looking for. And if she does want advice, what's the best way to communicate it to her? (It's specifically about her ex, who she is afraid of having to see everyday once school starts up again.)