[INTJ] Improperly cooked food at a restaurant? - Page 3

Improperly cooked food at a restaurant?

View Poll Results: You're dissatisfied with your food at a restaurant, what do you do?

Voters
16. You may not vote on this poll
  • Let the server know - but don't let them fix it

    4 25.00%
  • Send it back - ask your server to fix it

    7 43.75%
  • Ask for a discount / remove item from bill

    1 6.25%
  • Say nothing - but leave a lower tip

    2 12.50%
  • Do nothing

    2 12.50%
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This is a discussion on Improperly cooked food at a restaurant? within the INTJ Forum - The Scientists forums, part of the NT's Temperament Forum- The Intellects category; Originally Posted by desire machine I do think that waiter was in the right... if you wanted to pay for ...

  1. #21

    Quote Originally Posted by desire machine View Post
    I do think that waiter was in the right... if you wanted to pay for the small you should have complained when he brought it to you. Either complain about something at the soonest opportunity or don't do it all....certainly don't wait to the end.
    As I wrote in my initial post, I did pay for the big one - obviously, I decided to drink it without complaining so I did pay for it as if I had ordered a big one.

    But it was his fault. And he should be more careful with customers.

    Whether they complain or not doesn't really matter. I didn't because my new boss was sitting next to me and I didn't want to make a fuss.

    But he shouldn't put anybody in this situation or react rudely when pointed out the fact he committed a mistake.

    People don't complain for different reasons and it's not a good customer orientation if someone thinks customers should point to the problem directly or otherwise their complaints aren't legitimate.

    But it's also the reason why I don't complain anymore, instead write bad reviews. Businesses don't normally react good to direct criticism.
    Last edited by TheTraveller7; 08-24-2018 at 08:11 AM.

  2. #22

    Quote Originally Posted by TheTraveller7 View Post
    But it was his fault. And he should be more careful with customers.
    I agree with @TheTraveller7 I eat out often, and more times than not, my issues are with the server. If the server makes a mistake, it will definitely affect their tip.

  3. #23
    ENTP - The Visionaries

    Quote Originally Posted by TheTraveller7 View Post
    As I wrote in my initial post, I did pay for the big one - obviously, I decided to drink it without complaining so I did pay for it as if I had ordered a big one.

    But it was his fault. And he should be more careful with customers.

    Whether they complain or not doesn't really matter. I didn't because my new boss was sitting next to me and I didn't want to make a fuss.

    But he shouldn't put anybody in this situation or react rudely when pointed out the fact he committed a mistake.

    People don't complain for different reasons and it's not a good customer orientation if someone thinks customers should point to the problem directly or otherwise their complaints aren't legitimate.

    But it's also the reason why I don't complain anymore, instead write bad reviews. Businesses don't normally react good to direct criticism.
    what's the point of criticism if it isn't constructive/corrective? ...if you're complaining after the fact when it's too late for them to correct the mistake, then what good does it do? If you tell them right away about a mistake, they can correct it... waiting till then when it's too late to correct the mistake or after you left the restaurant doesn't serve any purpose... pointing out a mistake like the wrong size drink order was made won't reduce those mistakes ... little mistakes like that are always inevitably going to happen.

  4. #24

    Quote Originally Posted by desire machine View Post
    what's the point of criticism if it isn't constructive/corrective? ...if you're complaining after the fact when it's too late for them to correct the mistake, then what good does it do? If you tell them right away about a mistake, they can correct it... waiting till then when it's too late to correct the mistake or after you left the restaurant doesn't serve any purpose... pointing out a mistake like the wrong size drink order was made won't reduce those mistakes ... little mistakes like that are always inevitably going to happen.
    You have a very restrictive view on what "constructive criticism" is.

    Let's try to use it for jobs in other professions:

    - IT specialist makes a website for a client. Do you really think criticism is only valid if the client discovers immediately the website can be easily hacked or isn't accessible from some kind of devices? In my opinion it doesn't really matter if the client 1) discoves that and 2) complains immediately. Client's dissatisfaction is totally legitimate if they discover the problem a long time afterwards and even if they decide to complain to their friends or online.

    - Accounting specialist. Do you really think criticism is only valid if the client discovers immediately a person in accounting invoiced 500 euro instead of 250 euro? In my opinion it doesn't really matter if the client 1) discoves that and 2) complains immediately. Client's dissatisfaction is totally legitimate if they discover the problem a long time afterwards and even if they decide to complain to their friends or online.

    Such mistakes shouldn't happen. Realistically speaking, they can happen on very rare occassions. But then the clients' or customers' dissatisfaction is totally legitimate and should be treated as such even if they don't complain immediately or at all.

    Of course I don't mean customers who complain to get freebies, but I don't think all of them do.
    Last edited by TheTraveller7; 08-25-2018 at 12:04 AM.
    OrganizedChaos thanked this post.

  5. #25
    ENTP - The Visionaries

    Quote Originally Posted by TheTraveller7 View Post
    You have a very restrictive view on what "constructive criticism" is.

    Let's try to use it for jobs in other professions:

    - IT specialist makes a website for a client. Do you really think criticism is only valid if the client discovers immediately the website can be easily hacked or isn't accessible from some kind of devices? In my opinion it doesn't really matter if the client 1) discoves that and 2) complains immediately. Client's dissatisfaction is totally legitimate if they discover the problem a long time afterwards and even if they decide to complain to their friends or online.

    - Accounting specialist. Do you really think criticism is only valid if the client discovers immediately a person in accounting invoiced 500 euro instead of 250 euro? In my opinion it doesn't really matter if the client 1) discoves that and 2) complains immediately. Client's dissatisfaction is totally legitimate if they discover the problem a long time afterwards and even if they decide to complain to their friends or online.

    Such mistakes shouldn't happen. Realistically speaking, they can happen on very rare occassions. But then the clients' or customers' dissatisfaction is totally legitimate and should be treated as such even if they don't complain immediately or at all.

    Of course I don't mean customers who complain to get freebies, but I don't think all of them do.
    comparing to other businesses is irrelevant... a single server is going to put in orders for over 300 drinks each shift + more than that in food orders.. there's always going to be mistakes in orders, there's no changing that... they can correct any error if you tell them within a reasonable amount of time.. and if they have to correct errors it takes up time and money which puts pressure on the waiter and restaurant to reduce such errors.. Complaining about quality of food and other aspects or to warn other patrons would make sense ..but its not constructive towards the server and restaurants to complain to them about service after your meals over.

  6. #26
    INTJ


    I think this is the story of my life, I always seem to get the food with the prize. I've had hair in my food so often that I just eat around it now. It's gross but it depends on the type of hair, small curly hair, I stop eating, long strand then I just remove the portion of food around it & keep eating. The one that really grossed me out was egg shells in my pancakes, that crunching sensation was disgusting. I have on occasion sent meat back because it wasn't cooked properly but usually I don't send food back for fear of retribution.
    Theories thanked this post.

  7. #27

    It depends on the problem. I'm not fussed by a hair, a few germs are good for you, but if the food's clearly off or the chicken doesn't look cooked I'd send it back.
    Theories thanked this post.


     
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