English is not my native language you would be so kind to bear with me. You know since I am the “manager” I am not supposed to say all these “negative” things when everyone is like “You are the leader you need to bring everyone on board. Be a motivator. Be supportive. Don’t be an ass.” What a fxxkin joke. Seriously if you need someone else to motivate you to do your job, you will never make it far no matter what you do and you’re probably wasting your time in the wrong business anyway.
My problem is the assistant manager under me (ISTP) who I strongly suspect to be a NF. She joined 2 years ago and last year she literally demanded promotion and threatened to go. I couldn’t care less she was not outstanding by any means as far as I was aware and she was not working with me then (i.e. Didn’t know much about her at all). One thing I did know was how emotional she could become when she made a big scene with another manager a while back. She always raises her voice when she is excited you can literally hear her outside the office and god she loves to chat in particular with a junior girl under her.
My boss is a nice guy and wanted to give her a chance in light of her 7 years of experience in the industry and so she became AM.
I realized she is absolutely clueless about her job as a manager and what is expected of her. She couldn’t handle her relationship with the above junior staff she referred as “friend” who simply spent all day chatting with her and did nothing. It is clear in her case her “friendship” is deeply misguided. I spoke honestly to her about the problem and told her to straighten out her “friendship” with the junior. Later on she admitted she couldn’t get the junior to do anything. I was thinking “wtf are you doing here telling me all this”.
Soon I realized she absolutely has no knowledge about a whole lot of simplest things in our line of work that a junior staff would have known in their first year. Makes me wonder how she spent her last 7 years in the business. Not much I can do about that and I am not prepared to start over and teach a manager how to count fingers.
She also has this tendency to be overly-concerned about how others “feel” about an issue and argued with us regularly about the “right thing to do”, things like giving people leeway because he/she would suffer if we do this or that. I have to tell her many times which basically means “We are essentially officers of the court in the private sector and we have a job to do here, remember our duties and the risks we face if we make the wrong move." We are not here to sympathize. We are here to enforce the law and do what the law says we must do. We can be a little creative in how we do what we do but she should know better people would say anything to get their way and make us look stupid in an embarrassing position. Naive.
She never learns. One day some director offended her for no apparent reason and she came to me and suggest multiple different ways to make his life miserable and seek my approval. I asked her to justify why we should spend time and resources to investigate this particular director or make him suffer when we can spend our time on more promising cases. Her reason was “I can't tell you the exact reason but I don’t like her.” Are we nuts?! We don’t play vendettas around here just because you don't like somebody! Maybe her inner voice told her this is the right thing to do but this is not ethical at all professionally speaking.
The other day she came to my office (which I share with my boss) and suggested we write some long accusing letters to a bank. “Fine. May I ask why?” “They deliberately delay in returning the money to our custody despite our repeated requests. They are obviously playing games with us” “OK. How much are we talking about here?” “9 dollars (USD)”. Holy Jesus fuxk me. “Do you want us to spend literally hours on this? Remember you are charging almost 400 per hour, I am charging almost 600 per hour and our boss here is charging 800 per hour. For what? 9 dollars?” Are we in lalaland? Is it OK for a bunch of dixks to charge thousands of dollars in order to claim back something equivalent to a McDonald meal? Plain stupid shxt.
I can’t make sense of her logic (if there is one) and all these little things are driving me crazy on a daily basis I can’t talk any sense to her. It feels like we are in completely different realities and she is becoming a liability in my work. We are about to have our annual appraisal and I really don’t have any good words for her. On the other hand, I can’t stop thinking maybe I am biased / blinded in some way I am unaware of, and I don’t want to be unfair to her in my comments on her performance.
Well, back to work.