So I have this INFP friend, she's pretty much the most amazing, fascinating person I've ever met but she also confuses me so much. I think the biggest flaw in our relationship stems from a lack of communication, If I confront her she becomes defensive and assumes I am 'attacking' her. However in my own mind confrontation is the only way to solve problems or stop things from blowing out of proportion. Whenever I do confront her she immediately starts crying, thinking she's such a bad person, is this perhaps her way to avoid the impending conversation? Is there any way that I can confront her when an issue arises without her becoming defensive and retreating into her 'shell'?