But therein lies the rub. Girls don't want help (though your friend may be a guy). Best thing for us NTs to do, is listen.Communicating with feelings are not necessarily the issue, it's a matter of translating your feelings into rational statements. For example, if a friend of mine is crying, I have no idea what to do. I need an explanation for WHY they're upset ("I'm sad because....") before I'm able to help them. Explain to us your thought process behind any emotion, and that will help us greatly in understanding you (thus helping us to figure out how you tick so we can formulate appropriate responses and catalog that away for future use).